Post Title: Business Support Officer
Team: Children & Young People – Initial Response Team
Contract Type: Permanent
Hours: 37 hours Monday-Friday 8.45am-5pm
Salary: Grade 7, £24,294 - £25,979
Based: 3 Knowsley Place / Agile worker
Children’s Services places the interests of children firmly at the centre of everything we do, working with families to ensure their safeguarding and offer quality advice, support and guidance; build children's confidence, self-esteem and prepare them for life ahead.
We have an exciting opportunity for a Business Support Officer. This role provides administrative support to the front-line teams including the Initial Response Team, Complex Safeguarding Team and Children with Disabilities Team based at 3, Knowsley Place, Bury. You will be dealing with a range of tasks including dealing with phone and Email reports and enquiries from families and professionals including The Police, Health and Education. You will be required to process invoices and deal with petty cash.
We are looking for an organised, self-motivated and professional individual who is able to provide a high level of administrative support. You will be working in a rewarding and fast paced environment. You will enjoy working to tight deadlines and a high degree of accuracy is essential.
- You will have exceptional organisational skills in order to work under pressure to complete tasks to potentially conflicting deadlines, without direct line management, re-prioritising your own work as appropriate or allocating tasks to others.
- You will be capable of resolving problems, using your own initiative to provide practical solutions.
- You will be experienced in using computer packages and be confident in quickly being able to use bespoke software used within different services.
- Excellent communications skills will be required, together with high levels of customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users.
- The ability to produce detailed minutes/notes at pace, with a good attention to detail will be required.
In line with safer recruitment, please ensure that your CV application covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
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We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore, we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
For an informal chat regarding the role, please contact Gill Berry on 0161 253 5454 or gillian.berry@bury.gov.uk
Please submit your CV application with supporting statement by the closing date.
For further information please see:
- Job description and person specification