Homeless Assessment Officer
Tenant Support

Homeless Assessment and Support Services

 

1 full time permanent and 1 part time (23 hours) Homeless Assessment Officers

 

Grade 9

Full time (£25,419 to £28,226) 

Part time (£15,801 - £17,545)

 

The service is currently going through a review and we are looking to expand our current team of Homeless Assessment Officers within the Homeless Assessment and support services by appointing 1 Full time and 1 Part time Homeless Assessment Officers to help enhance and further develop services for our customers.

 

The post holders will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation face to face to the service (COVID measures in place), over the telephone, in writing or via our online access portal.

 

A key area of the role is preventing homelessness and assisting customers with self help, personal housing plans and where necessary identifying solutions to housing problems, plus helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures

 

This role requires someone who has:

 

  • The ability to interpret and apply homeless legislation
  • Experience of providing housing and homelessness advice
  • Knowledge of the different types of housing options available
  • Ability to work flexibly and place the customer at the centre of service delivery with full commitment to deliver services well.
  • Working knowledge of Information Technology
  • Resilience

The post holder will be required to work from various locations across the Borough (subject to change) and undertake visits as and when required by the service plus participate in the out of hour’s rota.

 

The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment is subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

 

 

Employee Benefits include:

-      Local Government Pension Scheme.

-      A range of attractive work/life balance policies in place together with a number of employee benefit and health and wellbeing offers including employee assistance programme.

-      25 days annual leave, rising to 30 days’ after 5 years

-      Fantastic training and development opportunities

-      Employee discount scheme which provides discounts with local business within the borough as well as a cycle to work scheme and car lease scheme

 

We support employees to work with agility, where appropriate for the post and service requirements.

 

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.  

 

 

 

For further information:

 

Job Description and Person Specification
Work demands form (JA1)
Privacy notice

 

Location
Bury Town Hall
Vacancy Description
 

Homeless Assessment and Support Services

 

1 full time permanent and 1 part time (23 hours) Homeless Assessment Officers

 

Grade 9

Full time (£25,419 to £28,226) 

Part time (£15,801 - £17,545)

 

The service is currently going through a review and we are looking to expand our current team of Homeless Assessment Officers within the Homeless Assessment and support services by appointing 1 Full time and 1 Part time Homeless Assessment Officers to help enhance and further develop services for our customers.

 

The post holders will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation face to face to the service (COVID measures in place), over the telephone, in writing or via our online access portal.

 

A key area of the role is preventing homelessness and assisting customers with self help, personal housing plans and where necessary identifying solutions to housing problems, plus helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures

 

This role requires someone who has:

 

  • The ability to interpret and apply homeless legislation
  • Experience of providing housing and homelessness advice
  • Knowledge of the different types of housing options available
  • Ability to work flexibly and place the customer at the centre of service delivery with full commitment to deliver services well.
  • Working knowledge of Information Technology
  • Resilience

The post holder will be required to work from various locations across the Borough (subject to change) and undertake visits as and when required by the service plus participate in the out of hour’s rota.

 

The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment is subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

 

 

Employee Benefits include:

-      Local Government Pension Scheme.

-      A range of attractive work/life balance policies in place together with a number of employee benefit and health and wellbeing offers including employee assistance programme.

-      25 days annual leave, rising to 30 days’ after 5 years

-      Fantastic training and development opportunities

-      Employee discount scheme which provides discounts with local business within the borough as well as a cycle to work scheme and car lease scheme

 

We support employees to work with agility, where appropriate for the post and service requirements.

 

We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.  

 

 

 

For further information:

 

Job Description and Person Specification
Work demands form (JA1)
Privacy notice