Homeless Assessment Officer

Homeless Assessment and Support Services

 

1 full time permanent and 1 part time (23 hours) Homeless Assessment Officers

 

Grade 9 (£24,982- £27,741)

 

The service is currently going through a review and we are looking to expand our current team of Homeless Assessment Officers within the Homeless Assessment and support services by appointing 1 Full time and 1 Part time Homeless Assessment Officers to help enhance and further develop services for our customers.

 

The post holders will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation face to face to the service (COVID measures in place), over the telephone, in writing or via our online access portal.

 

A key area of the role is preventing homelessness and assisting customers with self help, personal housing plans and where necessary identifying solutions to housing problems, plus helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures

 

This role requires someone who has:

 

  • The ability to interpret and apply homeless legislation
  • Experience of providing housing and homelessness advice
  • Knowledge of the different types of housing options available
  • Ability to work flexibly and place the customer at the centre of service delivery with full commitment to deliver services well.
  • Working knowledge of Information Technology
  • Resilience

The post holder will be required to work from various locations across the Borough (subject to change) and undertake visits as and when required by the service plus participate in the out of hour’s rota.

 

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.  Appointment is subject to a satisfactory disclosure from the Disclosure and Barring Service’

 

Closing date for applications is noon 11th January 2022

 

For further information:

 

Job Description and Person Specification
Work demands form (JA1)
Privacy notice

 

Location
Bury Town Hall
 

Homeless Assessment and Support Services

 

1 full time permanent and 1 part time (23 hours) Homeless Assessment Officers

 

Grade 9 (£24,982- £27,741)

 

The service is currently going through a review and we are looking to expand our current team of Homeless Assessment Officers within the Homeless Assessment and support services by appointing 1 Full time and 1 Part time Homeless Assessment Officers to help enhance and further develop services for our customers.

 

The post holders will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation face to face to the service (COVID measures in place), over the telephone, in writing or via our online access portal.

 

A key area of the role is preventing homelessness and assisting customers with self help, personal housing plans and where necessary identifying solutions to housing problems, plus helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures

 

This role requires someone who has:

 

  • The ability to interpret and apply homeless legislation
  • Experience of providing housing and homelessness advice
  • Knowledge of the different types of housing options available
  • Ability to work flexibly and place the customer at the centre of service delivery with full commitment to deliver services well.
  • Working knowledge of Information Technology
  • Resilience

The post holder will be required to work from various locations across the Borough (subject to change) and undertake visits as and when required by the service plus participate in the out of hour’s rota.

 

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.  Appointment is subject to a satisfactory disclosure from the Disclosure and Barring Service’

 

Closing date for applications is noon 11th January 2022

 

For further information:

 

Job Description and Person Specification
Work demands form (JA1)
Privacy notice