Post Title: Visitor Assistant
Team: Art Gallery
We are looking for a Visitor Assistant to join our Visitor Services team. The successful candidate will be passionate about the arts and heritage and committed to providing a high standard of customer care and delivering a high-quality visitor experience.
You will join an innovative team of Visitor Assistants who are responsible for engaging with visitors and providing access to the collections and the exhibition programme. The main duties include assisting all visitors to the Art Gallery, Museum & Sculpture Centre enhancing their experience and creating a positive impression of the service through excellent customer care, providing security for the collections and exhibitions, manning the Gallery shop, delivery of talks, workshops and public events, promotion of the service and assisting the curatorial team with the installation of exhibitions.
The role requires someone with experience of delivering a high standard of customer care in a frontline role, experience of delivering talks and workshops to a range of groups, enthusiasm for and an interest in art and/or history is vital for this role.
You will need to have excellent interpersonal skills and the ability to work effectively and flexibly as part of a small, dedicated team.
We will support your professional development with formal and informal supervision and provide opportunities to learn and develop skills on the job working closely with the wider operational management team.
Normal hours of work are 23 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.
Work pattern is Tuesday 12pm-5pm, Thursday 10am-5pm, Friday 9am-2.30pm and Saturday 10am-4.30pm.
The salary is Grade 6 £12,459 per annum plus a matrix payment for weekend working.
Employee Benefits include:
- Local Government Pension Scheme.
- A range of attractive work/life balance policies in place together with a number of employee benefit and health and wellbeing offers including employee assistance programme.
- 25 days annual leave (pro rata), rising to 30 days’ (pro rata) after 5 years
- Fantastic training and development opportunities
- Employee discount scheme which provides discounts with local business within the borough as well as a cycle to work scheme and car lease scheme
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
For further information please see:
Job Description and Person Specification
Work Demands Form
Privacy Notice
The closing date for applications is noon on 22nd June 2022.
Interviews will take place on 6th July 2022.