At Six Town Housing we are committed to building sustainable communities. We are currently looking for an effective and enthusiastic Tenancy Sustainment Advisor to provide a comprehensive tenancy support service to prospective and existing tenants who may have difficulties in sustaining their tenancies.

Your main responsibilities will be to provide advice, assistance and appropriate support to help customers;
investigate any vulnerability issues, undertake pre tenancy assessments, provide welfare benefits and debt advice, undertake trial benefit assessments and liaise with other agencies as required. You will be required to case manage and work in partnership to safeguard vulnerable adults and children, victims of crime and domestic abuse. You will also provide a comprehensive furnished tenancy service to customers; liaise with the prison service in relation to tenants in custody and support the residents of the Fernhill Gypsy and Travellers site.

If you are customer focused and have experience of providing housing services to a wide range of people with varied needs, we would love to hear from you. To succeed, you’ll need in depth knowledge and experience of housing management issues including estate management, anti social behaviour, arrears recovery and furnished tenancies. A sound understanding of the needs of vulnerable people are also essential. You will also need excellent communication skills and experience of building effective relationships and partnerships.

Contractual Car Allowance is payable.

The deadline for submissions is midnight Sunday 27 January 2019.

Further information about the role can be found in the Job Description & Person Specification.

If you are interested in applying for this position, please complete the attached application form Section A & Section B and return this to recruitment@sixtownhousing.org

Guidance Notes

For an informal discussion about the role, please contact Susan Hadcroft on 0161 686 8000.

Interview date to be confirmed.